Customer experience drives brand loyalty...

... what do your customers experience!

Find out more.

Tomorrow's success, planned for today...

... start your journey to success!

The Smart Way!

Get TOGAF certified...

Register here

Technology... a competitive advantage for you?

... define a digitization strategy that works!

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For more information on the COVID-19 corona virus, please visit:

Based on the guidelines and measurements put in place by the South African government, we were encouraged to remain productive and work from home if possible; and that is why Knotion is still contactable and available to support you remotely.
Please save the following WhatsApp number to your contact list to ensure that you receive future communications and reminders – 011 794 9287.
You can also send an email to

The Knotion Way

Unlocking potential through EA

Knotion believes in the limitless potential of every client organisation, and strives to assist African organisations to achieve optimal performance by providing apt, timely and truly value-adding business and IT solutions.

Personalised EA Thought Leadership

Knotion harvests the best of international EA thought leadership to provide clients with state of the art solutions. Our consultants are highly skilled in the implementation and use of various international frameworks and standards.

Partnership Philosophy

Knotion is committed to building long-term relationships with our clients. We offer a transparent, principled approach, and collaborate closely with our public and private sector clients towards achievement of long-term goals.

Quality Philosophy

At Knotion, consistent high quality is core. Our team of highly qualified professionals and support staff are dedicated, passionate and driven to exceed client expectations at all times.

People-centred Philosophy

People are the most important asset in the world of business. That is why, in everything we do, we are committed to investing in the education, development and empowerment of people.

What’s your Smart Way Forward?

What is Enterprise Architecture?

EA is the process of realising business vision and strategy into the enterprise by developing and improving the key requirements, concerns, principles and models that describe the enterprise’s current and future state and enables its evolution.

In essence, EA involves a systemic approach to business and IT design: it is about understanding, enabling and integrating the building blocks of an organisation to unlock its strategy.

Knotion’s Services

SMART Solution Architecture

Roadmap for Enterprise Architecture Success

Knotion as an independent consulting company helps organisations with cost-effective and low-risk implementation and management of business and technology solutions, by mapping out the business and architecture requirements against suitable products. We also provide the implementation governance function. Using our Smart Solutions offering, we can develop an implementation blueprint and roadmap to enable you to achieve your organisational goals.

How we do it

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SMART Enterprise Architecture

Building your Enterprise Architecture

Knotion can help your organisation to develop a vision and a strategy for using ICT to enhance your business operations and support your competitive advantage into the future.
Our Smart Enterprise Architecture methodology will expand on your business architecture to address these requirements.

How we do it


Our training offering includes TOGAF and ArchiMate® 3 courses to prepare candidates for certification as well as Customer Experience Management. However Knotion does not see certification as the end goal but rather as a byproduct of good understanding gained during our training events. We select experienced architects as trainers so that they are equipped to facilitate discussions around real-world scenarios.

Knotion’s TOGAF 9 Certified course is an Accredited TOGAF 9 Training Course and complies with the accreditation requirements for The Open Group TOGAF Certification for People program.

Knotion’s ArchiMate® 3 course is an Accredited ArchiMate® 3 Training Course and complies with the accreditation requirements for The Open Group ArchiMate® 3 Certification for People program.

The Open Group Certification Mark Logo is a trademark, and The Open Group®, TOGAF® and Archimate® are registered trademarks of The Open Group in the United States and other countries.